{"id":279,"date":"2025-11-21T03:45:24","date_gmt":"2025-11-21T03:45:24","guid":{"rendered":"https:\/\/silverrosejewellery.au\/?page_id=279"},"modified":"2026-03-26T11:30:49","modified_gmt":"2026-03-26T01:00:49","slug":"repairs-resizing-policy","status":"publish","type":"page","link":"https:\/\/silverrosejewellery.au\/en\/repairs-resizing-policy\/","title":{"rendered":"Repairs & Resizing Policy"},"content":{"rendered":"

Repairs & Resizing Policy \u2013 Silver Rose Jewellery<\/strong><\/h2>\n

Last updated:<\/strong> 01\/11\/2025<\/p>\n

At Silver Rose Jewellery, I create each piece by hand with care, using recycled sterling silver and vintage silverware. I want your jewellery to be cherished for years to come \u2014 and sometimes that means giving it a little extra care along the way.<\/p>\n

\n

1. Workmanship Guarantee<\/strong><\/h3>\n

All pieces come with a 6-month workmanship guarantee<\/strong> from the date of purchase.
If something isn\u2019t quite right due to a fault in materials or craftsmanship, please get in touch and I\u2019ll repair or replace the item free of charge.<\/p>\n

This guarantee doesn\u2019t cover normal wear and tear, accidental damage, or misuse \u2014 but I\u2019m always happy to help with affordable repair options if that happens.<\/p>\n

\n

2. Complimentary Minor Adjustments<\/strong><\/h3>\n

For small adjustments such as:<\/p>\n

    \n
  • \n

    Slight ring size changes (within one size)<\/p>\n<\/li>\n

  • \n

    Polishing or reshaping<\/p>\n<\/li>\n<\/ul>\n

    I offer one complimentary adjustment<\/strong> within the first three months<\/strong> of purchase (excluding postage).
    Please email me before returning your item so I can confirm details and timing.<\/p>\n

    \n

    3. Repairs After Six Months<\/strong><\/h3>\n

    If your jewellery needs care after the guarantee period, I offer a repair and refresh service<\/strong>.
    Services may include:<\/p>\n

      \n
    • \n

      Professional cleaning and polish<\/p>\n<\/li>\n

    • \n

      Stone tightening or replacement<\/p>\n<\/li>\n

    • \n

      Soldering broken joins<\/p>\n<\/li>\n

    • \n

      Ring resizing<\/p>\n<\/li>\n

    • \n

      Restoration of vintage or heirloom silver<\/p>\n<\/li>\n<\/ul>\n

      Each repair is quoted individually based on the work involved. You\u2019ll receive a clear quote before any work begins.<\/p>\n

      \n

      4. How to Arrange a Repair<\/strong><\/h3>\n

      To book a repair or resizing:<\/p>\n

        \n
      1. \n

        Email me at silverrosejewellery23@gmail.com with your name, order number, and a short description of what\u2019s needed.<\/p>\n<\/li>\n

      2. \n

        Please include clear photos so I can assess the piece remotely.<\/p>\n<\/li>\n

      3. \n

        I\u2019ll reply with an estimated cost, timeframe, and return instructions.<\/p>\n<\/li>\n<\/ol>\n

        Once confirmed, please post your piece to:
        Silver Rose Jewellery<\/strong>
        PO Box 108<\/strong>
        Crafers SA 5152<\/strong>
        Australia<\/strong><\/p>\n

        Use tracked and insured postage<\/strong> to ensure safe delivery.<\/p>\n

        \n

        5. Resizing Vintage or Spoon Rings<\/strong><\/h3>\n

        Because many Silver Rose designs are made from sterling silver vintage silverware<\/strong>, resizing options can vary depending on the age, pattern, and thickness of the metal.
        Some spoon rings can be adjusted slightly, while others may need to be remade.
        I\u2019ll always advise the best and safest option for your piece before starting any work.<\/p>\n

        \n

        6. Care After Repair<\/strong><\/h3>\n

        Once repaired or resized, your jewellery will be professionally cleaned, polished, and carefully packaged before being returned to you.
        You\u2019ll also receive updated care instructions to help preserve the piece\u2019s finish and strength.<\/p>\n

        \n

        7. Questions or Custom Requests<\/strong><\/h3>\n

        If you\u2019d like to restore a family heirloom<\/strong>, repurpose old sterling silver silverware, or design a custom piece, I\u2019d love to chat about your ideas.
        \ud83d\udce7 silverrosejewellery23@gmail.com<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-279","page","type-page","status-publish","hentry"],"yoast_head":"\nRepairs & Resizing Policy - Silver Rose Jewellery<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/silverrosejewellery.au\/en\/repairs-resizing-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Repairs & Resizing Policy - 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